Terms of service

Last Updated: 26th of September, 2026

Terms and Conditions

1. Introduction and Company Details

Operator: This website (ironwomen.co) and all sales of products or services through it are operated by Paysafe LLC, a limited liability company formed in Delaware. Our registered office is at 8 The Green, Ste B, Dover, Delaware 19901, United States. In these Terms and Conditions, “ Paysafe LLC”, “ we ”, “ us ”, or “ our ” refer to Paysafe LLC, and “ you ” or “customer” refer to any person using the site or making a purchase.

By accessing our website or purchasing our iron supplement lollipops or subscription-based services, you agree to these Terms and Conditions. These Terms apply to all users, including without limitation those who are browsers, customers, merchants, or contributors of content. If you do not agree to these Terms, you should not use this website or services.

Because we offer goods to customers in the European Union, we are required under Article 27 GDPR to appoint a representative in the EU. Paysafe LLC is in the process of designating an official EU representative. Once appointed, we will update these Terms and our Privacy Policy with the representative’s name and contact details. Until then, EU customers may contact us directly at contact@ironwomen.co for all GDPR- related matters.

2. Scope of Terms and Acceptance

These Terms and Conditions govern your use of the IronWomen website and any purchase of products (“Products”) or subscription services (“Services”) from us. Additional policies referenced in these Terms (such as our Privacy Policy, Shipping Policy, and Return & Refund Policy) form part of these Terms. Please read all policies carefully. In the event of any conflict, these Terms and Conditions prevail, except that the Perishable Products section of our Return and Refund Policy prevails over these Terms and every other policy, and except where local law provides otherwise for consumer contracts.

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to place an order on our site. By placing an order, you represent that you are legally capable of entering into a binding contract and that all information you provide is truthful and accurate.

3. Product Information and Pricing

All prices displayed on our website are exclusive of VAT unless explicitly stated otherwise. If VAT is due in your jurisdiction, it will be collected by your local customs authority or carrier upon import.

We strive to ensure that all product descriptions, photographs, and pricing information on our site are accurate. Prices are listed in U.S. Dollars (USD) by default. For customers in other regions, our site may allow currency selection for convenience, but all transactions will ultimately be processed in USD (or the currency indicated at checkout). Taxes and duties: Unless expressly stated, prices do not include any applicable sales tax, value-added tax (VAT), customs duties, or import fees. Customers shipping to addresses outside the United States (for example, in the EU, UK) are responsible for any import VAT, customs duties, or local taxes that may be levied upon importation. We will make efforts to inform you at checkout of any known charges, but ultimate responsibility for complying with local tax laws lies with the customer. All pricing is provided with transparency in mind; we do not engage in hidden fees or surcharges. If a pricing error is discovered, we will contact you with the correct price and you may choose to proceed or cancel the order without penalty.

4. Orders and Contract Formation

Placing an Order: By placing an order through our online checkout, you are making an offer to purchase the selected Product(s) and/or subscribe to Services under these Terms. We reserve the right to accept or decline any order. Your order is accepted, and a contract of sale is formed, only when we send you a confirmation email acknowledging that your order has been accepted and payment has been processed. This confirmation will include the details of your purchase. If we are unable to accept your order (for example, due to stock unavailability, suspicion of fraud, or an error in product information), we will inform you and not charge you or promptly refund any amounts already charged.

Account Creation: Some features (like managing subscriptions, accessing the IronWomen app, or viewing order history) may require creating an account. You are responsible for safeguarding your account credentials and for any activity under your account. Please notify us immediately of any unauthorized use.

5. Payment and Billing

We accept major credit cards and other payment methods as listed at checkout. All payments are processed via secure payment gateways. By submitting payment information, you represent that you are authorized to use the provided payment method and you authorize us (and our payment processor) to charge the full order amount (including any applicable taxes and shipping fees) to that payment method.

For one-time purchases, your payment will be charged immediately upon our acceptance of your order. For subscription services, please refer to the “ Subscriptions and Recurring Payments” section below. All billing information must be truthful and accurate; providing false billing information is a breach of these Terms.

We do not store your full payment card details on our systems; payments are handled by our PCI- compliant payment service providers. Prices and shipping costs are subject to change, but no change will affect orders you have already placed and received a confirmation for.

6. Subscriptions and Recurring Payments

We offer our products on both a one-time purchase basis and a subscription basis (recurring delivery of our iron supplement lollipops). Access to our app is a separate, optional subscription: free for 5 days, then $39.90 every 30 days until cancelled. Before you finalize any subscription order, we will clearly present the subscription terms, including the billing interval (e.g. monthly or annually), the price per period, and any minimum commitment term if applicable. By purchasing a subscription, you acknowledge that (a) your subscription has recurring payment features, and you accept responsibility for all recurring charges until you cancel the subscription, and (b) you are authorizing us to charge your provided payment method automatically on each recurring billing date.

Free Trials and Promotions: If a subscription begins with a free or discounted trial period, we will inform you of the duration of the trial and the price and billing period that will apply after the trial ends. You will not be charged until the trial period expires. Unless you cancel before the end of the trial, your payment method will be charged the regular subscription price at the trial’s end and at the recurring intervals thereafter.

Affirmative Consent: By clicking “Place Order,” “ Subscribe,” or a similar button during checkout for a subscription, you acknowledge that the order comes with an obligation to pay for ongoing deliveries and, if your order includes the IronWomen app, for app access once its 5-day free trial ends. You will also be required to check a box or otherwise explicitly agree to recurring charges, in compliance with U.S. federal and state laws on automatic renewals (e.g., New York GBL §527-a) and the FTC’s Negative Option Rule requirements. We will email you a clear confirmation of your subscription terms and payment schedule after you enroll, providing you with a record of your recurring payment authorization.

Cancellation of Subscriptions: You may cancel your subscription at any time after the initial commitment (if any) by contacting us at contact@ironwomen.co or through any available self-service cancellation feature on your account page. You will always be able to cancel online in no more than a few steps, without being required to call us or justify your decision, in accordance with EU/UK consumer protection rules. Cancellation will stop future charges, and unless otherwise required by law, your cancellation will take effect on the next billing cycle. This means you will still receive any delivery you have already paid for, and, if you cancel your app subscription, your app access will continue until the end of the period you have paid for. We will not impose any cancellation fees; however, we do not provide pro-rated refunds for the remainder of a billing period if you cancel mid-cycle, except where required by law. We will send you a confirmation of cancellation in writing (email) for your records. For any issues with cancelation or if you believe you were charged after attempting to cancel, please notify us and we will address the issue promptly.

Renewal Reminders: If your subscription term is one year or longer, or as required by certain jurisdictions (e.g., some U.S. states), we will send you a reminder notice of the upcoming renewal and the applicable rates, approximately “7 to 30 days” before the renewal date, as mandated by law. This is to ensure you are informed and consent to the continuation. We strive to make subscription terms highly transparent and easy to manage in compliance with the EU Omnibus Directive and other applicable regulations.

Nothing in these subscription terms is intended to operate as an unfair contract term under the applicable federal and state consumer protection laws, and all renewal and cancellation terms are presented clearly in compliance with the Delaware Trade Descriptions Ordinance.

These Terms describe the legal requirements for recurring payment authorization, renewal notices, and cancellation mechanisms. The actual technical implementation of subscription enrollment, billing consent, renewal reminders, and cancellation tools on the website must conform to these requirements. Paysafe LLC will ensure that such mechanisms are provided in practice.

7. Shipping and Delivery

We handle product shipment pursuant to our detailed Shipping Policy (see Shipping Policy section below), which is incorporated here by reference. Key terms include:

• Processing Time: Orders are typically processed and dispatched within 1-3 business days after order confirmation, unless otherwise noted. We will notify you of any unforeseen delay in dispatch.
• Delivery Times: Delivery estimates are provided at checkout. We currently offer Free Shipping (12-21 Business Days) and USPS First-Class (3-7 Business Days). Please note these are estimates and not guaranteed, as delays can occur due to customs or carrier issues. We are not responsible for delays caused by events outside our control (such as customs clearance or courier delays), but we will assist in tracking and resolving issues.
• Shipping Costs: Shipping options and costs are clearly shown during checkout. Free Shipping (12-21 Business Days) is offered at $0.00 and USPS First-Class (3-7 Business Days) at $4.73. Any applicable import duties or taxes are not included in our shipping fees (see Section 3 on taxes). You are responsible for such charges upon delivery, if any. We have no control over and cannot predict these charges, but we will provide documentation to facilitate customs processing.

Risk of Loss: All orders are shipped with the risk of loss or damage passing to you only when you (or a person designated by you) have physically received the goods. This means that we remain responsible for any loss or damage to the Products until they are delivered to you. If a package is lost in transit, or arrives damaged or with its packaging or seals compromised, please inform us and we will arrange a replacement or refund as appropriate. If you as the customer arrange your own shipping or pickup (i.e., use a carrier not offered by us), risk may transfer to you when the goods are handed over to your chosen carrier (per EU Consumer Rights Directive Article 20). Title to the goods passes to you upon full payment and delivery of the goods.

Delivery Deadlines and Failure to Deliver: We will make every reasonable effort to deliver your order within any timeframes indicated. If we cannot fulfill delivery within 30 days of order acceptance, or within any expressly agreed timeframe, you have the right to cancel the purchase for a full refund. In such cases, please contact us to cancel due to non-delivery, and we will process your refund promptly. This does not apply if you, the customer, provided an incorrect address or failed to collect the package leading to failed delivery; however, we will work with you to reship the order if possible (additional shipping fees may apply in that scenario).

8. Returns and Withdrawal (Cancellation)

Our Return and Refund Policy (detailed in the Return and Refund Policy section below) is incorporated into these Terms. Because our Products are ingestible dietary supplements, the rules below are built around a simple principle: a perishable product that has left our facility cannot be restocked or sent to another customer. In summary:

• Perishable Products (this rule prevails over everything else): Lollipops, pills, softgels, gummies and any other ingestible or perishable product are sanitary items. Once they leave our facility, we cannot restock them or send them to another customer, whether the pack is opened or still sealed. For this reason, returns and refunds on perishable products may be refused at any time. This rule is set out in the Perishable Products section of our Return and Refund Policy and takes precedence over any other provision of these Terms or our policies.
• EU/UK 14-Day Right of Withdrawal: If you are a consumer in the European Union or United Kingdom, you are entitled by law to a 14-day “ cooling -off” period in which you may cancel your purchase for any reason (or no reason) and obtain a full refund. Where this statutory right applies to you, the 14-day withdrawal right is afforded with no restocking fees or penalties. The 14-day period starts the day after you receive the goods. To exercise this right, you must inform us within 14 days of delivery that you wish to cancel. You then have an additional 14 days to return the product to us, or, where the product has been opened and we have told you not to send it back, to confirm that you have disposed of it. We will provide a refund within 14 days of receiving the returned product (or proof that you have sent it back, or your confirmation of disposal where no return is required), including standard outbound shipping costs (if any were charged on the initial purchase) in accordance with EU law.
• How to Initiate a Return/ Withdrawal: To initiate a return or withdrawal, contact us at contact@ironwomen.co with your order details and a statement that you wish to return the item or cancel the contract. We will reply with instructions, including whether the item needs to be sent back at all, the return shipping address (see below) and any required materials (like an RMA number or form). You may (but are not required to) use the EU model withdrawal form available in Annex I(B) of Directive 2011/83/EU; an equivalent template can be provided upon request.
• Return Shipping Costs: If you are returning an unopened product because you changed your mind or no longer want it, you will be responsible for the return shipping costs. We can assist by recommending a carrier or providing a shipping label and deducting the cost from your refund, if feasible. If the refund is due to a product defect, damage, or an error on our part, we will bear the return shipping cost, or provide a prepaid return label. Where we tell you that an opened item does not need to be sent back, you will pay nothing for return shipping. In all cases where a return is required, we recommend using a trackable shipping service and ensuring the product is safely packaged. You are responsible for the product until it reaches us.
• Condition of Returned Items: Where an item is being sent back to us, please return it in its original condition with its seals intact. You may handle and inspect the product to the extent necessary to determine its nature and characteristics (as you would in a physical store) — for a supplement this means examining the outer packaging and labelling, not unsealing or consuming the product. If an item is returned with broken seals, with units missing from a multi-pack, or otherwise damaged or tampered with (not due to our fault) beyond what is necessary to examine it, we reserve the right to deduct from your refund an amount reflecting the diminished value of the goods, in accordance with EU law and similar principles. We will notify you of any such deduction. No such deduction will ever be applied to an opened item that we have told you not to return.
• Exchanges: If you wish to exchange an item (for example, for a different variant or quantity), you may do so by returning the original item if it is unopened (per the above procedures) and placing a new order. We will process the appropriate refund for the original item once it is received, or once we have confirmed that no return is required. In cases of defective, damaged, or non-conforming products, we will offer you the choice of a replacement (exchange) at our cost or a full refund.
• Opened, Used, and Consumed Products: For hygiene and safety reasons, an ingestible supplement whose packaging or seals have been opened cannot be returned to stock or resold, and we will not ask you to ship it back to us. Returns and refunds on perishable products may be refused, as set out above; you keep every statutory right described in these Terms that cannot be excluded by law. We indicate on the product page which items are supplied sealed. None of this affects your rights if an item is faulty, damaged, or not as described.
• Return Address: All returns must be sent to our returns facility in China (unless otherwise directed). The return address is:

Paysafe LLC – Returns Department

Floor 1, Unit 3, Building 12, Wuxiye District 2, Futang Town, Yiwu City, Zhejiang Province, China

We operate a single returns facility. (If an additional local return facility becomes available in future, we will update our policy accordingly.)

• Refund Processing: Once we receive your returned item, we will inspect it and send you an email confirmation; where no return is required, we will confirm your refund once we have your request. Refunds for approved returns will be processed to the original payment method (credit card, etc.) within 14 days of our receipt of the return, of you providing proof of return shipment, or of our agreement that no return is required, whichever is earlier. Please note that it may take additional time for your bank or credit card company to post the refund to your account. If an initial outbound shipping charge was applied, we will refund that cost as well (up to the cost of standard shipping) when the entire order is returned or refunded, in line with EU regulations. If only part of an order is refunded, we will refund pro-rata costs as appropriate. We do not charge any restocking fees. Import duties and taxes paid by international customers are generally non- refundable by us (you may inquire with your customs office for potential reclaim).
• Refused Delivery: If you refuse delivery of a package (for example, because you changed your mind or the package arrived visibly damaged), this will be treated as a return. Please notify us if you decide to refuse delivery. Once the package is returned to us by the carrier, we will process it as a returned item. No restocking fee will apply in such cases, and you will receive a refund as described above (minus any fees for which you are responsible, such as return shipping if applicable). Our previous policy statements that indicated a refusal would forfeit the refund or incur a fee are hereby withdrawn – you will not be penalized for exercising your lawful right of return.

These return provisions are designed to comply with and exceed applicable consumer protection laws, including the EU Consumer Rights Directive and relevant U.S. state laws. They do not affect any statutory rights you have. For instance, goods that are faulty or not as described are eligible for a refund or replacement regardless of any time limit (see Section 9 below on product quality and legal guarantees). If you have any questions about returns, please contact our customer service.

9. Product Quality, Warranties, and Legal Rights

We stand behind the quality of our iron supplement lollipops and related products. You should receive goods that conform to the description and specifications presented on our website and that are of satisfactory quality and fit for their intended purpose.

Statutory Warranty (EU/UK): If you are an EU or UK consumer, any product you purchase from us comes with a legal guarantee of conformity. This means that if the item is faulty or not as described, you are entitled to have the product brought into conformity or to receive an appropriate price reduction or refund, for at least two years from receipt of the product (or longer, if your national laws provide a longer period). Because our Products are consumable goods that cannot be repaired, bringing a product into conformity means replacing it; where replacement is not possible or not appropriate, you are entitled to a price reduction or a refund. This legal guarantee is provided at no cost to you and cannot be waived. For UK consumers, similar rights exist under the Consumer Rights Act 2015 (e.g. the product should be of satisfactory quality, fit for purpose, and as described). Nothing in our policies will limit or exclude these mandatory consumer rights. If you encounter a product issue within the statutory guarantee period, please notify us and we will work to resolve it in line with your legal rights (which may include replacement, price reduction, or refund).

Implied Warranties (U.S.): For U.S. consumers, to the extent required by law, our products come with implied warranties under state law (e.g. an implied warranty of merchantability and fitness for a particular purpose). We do not disclaim these warranties for consumer purchases where such disclaimer is prohibited. For New York consumers and others where applicable, the implied warranties last for the minimum duration required by law. Some U.S. jurisdictions do allow the exclusion of implied warranties for certain products; however, if your order arrives damaged, is not what you ordered, or is lost in transit, contact us and we will replace it or refund you. This does not limit any statutory warranty or guarantee period that cannot be excluded by law (e.g. if your state or country provides a longer duration, that applies).

How to Obtain Service: If you believe a product is defective, damaged, or not as described, please contact us at contact@ironwomen.co with your order details and a description of the issue. We may ask for photographs of the item and its packaging, which is usually all we need to resolve the matter. We will not ask you to ship back an opened consumable product for inspection. If a defect or non-conformity is confirmed, we will send a replacement product at our expense or issue a refund, at your choice where the law gives you that choice. We will do so within a reasonable time and without significant inconvenience to you.

Limitations: The legal guarantee and our voluntary guarantee do not cover product that has been tampered with, damaged after delivery, or stored or handled contrary to any storage instructions or dates shown on the packaging. Product that has simply been consumed in the ordinary course is used up rather than defective. None of these limitations affect your statutory rights. We will always evaluate issues in good faith with customer satisfaction in mind.

10. Limitation of Liability

No Unlawful Exclusions: Nothing in this section (or elsewhere in these Terms) is intended to exclude or limit liability that cannot be excluded under applicable law. This includes our liability for death or personal injury caused by our negligence or that of our employees or agents, for fraud or fraudulent misrepresentation, and for any breach of your statutory rights as a consumer. Specifically, for EU/UK consumers, we do not exclude or limit liability for failure to supply products that meet the requirements of quality and conformity under law, and for US consumers we do not exclude liability for violations of applicable consumer protection statutes or regulations (such as the FTC Act’s prohibition on unfair or deceptive acts).

Indirect Damages: Subject to the above, Paysafe LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the site or purchase of any products or services. This includes, for example, loss of profit, loss of data, or loss of opportunity, even if we have been advised of the possibility of such damages. Our products are intended for personal consumer use; we are not liable for business losses. We supply the products only for personal and household use. If you use the products for any commercial, business, or re-sale purpose without our authorization, we will not be liable for any business losses.

Direct Damages Cap: Except for the types of liability that cannot by law be limited, our cumulative liability to you for any claims arising from or related to the purchase or use of our products or services is limited to the amount you paid us for the product or service in question. In other words, our maximum liability will not exceed the price of the item or service that gives rise to the claim. This limitation is cumulative and not per- incident.

No Waiver of Consumer Rights: You have certain legal rights as a consumer that cannot be excluded. The limitations above are intended to be as broad as permitted by law and to coexist with consumer rights. For example, EU consumers have rights to remedies for faulty goods up to 2 years; nothing here restricts those rights. If you are a consumer, the remedies provided in these Terms are in addition to any legal remedies available under consumer protection laws.

Release for Force Majeure: Paysafe LLC is not responsible for failure to perform any obligation under these Terms if such failure is caused by an event that is outside our reasonable control, such as natural disasters, war, acts of terrorism, civil disturbances, epidemics, strikes, supply shortages, or interruptions in transportation or utilities (“Force Majeure ”). However, this does not remove your right to receive a refund for undelivered goods or services.

11. Governing Law and Jurisdiction

Governing Law: This agreement and any dispute or claim arising out of or in connection with it (including non- contractual disputes) shall be governed by the laws of the State of Delaware. However, if you reside outside the United States, you may have additional rights under the mandatory consumer protection laws of your country of residence, and nothing in these Terms will deprive you of those protections. In particular, if you are an EU or UK consumer, the laws of your country that provide you greater consumer rights will apply notwithstanding the choice of Delaware law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Jurisdiction: You and Paysafe LLC agree that Delaware courts shall have non- exclusive jurisdiction. This means that we both retain the right to bring a claim in Delaware, and you may also be entitled to pursue legal action in your local courts if mandatory laws so allow (for instance, EU consumers may initiate proceedings in the Member State where they reside). By agreeing to non- exclusive jurisdiction, we do not waive any rights to have disputes resolved in your home country if required by applicable law.

Dispute Resolution: We encourage you to contact us first to resolve any issue. Our customer service contact is contact@ironwomen.co, and we will make good- faith efforts to resolve any complaints promptly and fairly. For EU consumers: although as a Delaware entity we are not enrolled in a specific EU alternative dispute resolution (ADR) scheme, we notify you that the European Commission’s Online Dispute Resolution (ODR) platform was historically available for resolving disputes (website: https://ec.europa.eu/consumers/odr

). As of 2025, the ODR platform is being phased out by the EU authorities, but if you lodge a complaint via that platform prior to its discontinuation, we will respond. Otherwise, we are open to direct communication or mediation. We are not currently obligated to use (nor enrolled with) any specific ADR entity in the EU or UK. If we cannot resolve a dispute, and you wish to pursue further action, you are free to seek remedies in the courts as described above. For U.S. consumers, nothing in these Terms affects your rights to seek relief through legal action or applicable dispute resolution forums.

I n accordance with the EU ADR Directive and the UK ADR Regulations, Paysafe LLC hereby states that we are not obliged to participate in any Alternative Dispute Resolution (ADR) proceedings before consumer arbitration bodies, and we do not commit to doing so. However, we will consider ADR on a voluntary case-by-case basis if a consumer requests it.

12. User Conduct and Site Use

When using our website, you agree to use it only for its intended purpose (browsing and purchasing our products/services) and in compliance with all applicable laws. You must not misuse the site by knowingly introducing viruses or other harmful material, attempting unauthorized access, or scraping data. Any feedback or content you submit (e.g., product reviews) should be lawful, not infringe others ’ rights, and not contain offensive or deceptive material. We reserve the right to remove user- submitted content that violates these standards or our policies.

13. Accessibility and Language

Some countries (such as France, Italy, Belgium, Poland, and Spain) require consumer contracts to be provided in the official language of the consumer’s residence. By using this website and placing an order, you acknowledge that the contract is concluded in English and that you understand the language of this agreement. If required by local law, we will provide a translation upon request.

We are committed to making our policies and website content accessible and understandable. Our website content and policies are provided in English, which is the governing language for all contracts on our site. If English is not your first language and you have difficulty understanding these Terms, please contact us for assistance. We may be able to provide summaries or support in other languages upon request, but the English version of these Terms and Conditions will prevail in any legal interpretation.

If you have any disability or accessibility needs (e.g., requiring these terms in an alternative format), please reach out at contact@ironwomen.co and we will do our best to accommodate you. We aim to ensure our site meets applicable accessibility standards.

14. Changes to Terms

We may update or amend these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or for other legitimate reasons. When we make changes, we will post the updated Terms on this page with a new “Last Updated ” date. For significant changes, we may also notify registered users via email or a notice on the homepage. Continued use of the website or our services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the site and (if applicable) cancel any subscriptions. No amendment will retroactively reduce your rights or increase your obligations without notice.

15. Contact Information

Paysafe LLC is the responsible operator of this site. You can contact us with questions or concerns about these Terms or any other policy at:

• Email: contact@ironwomen.co
• Mail: Paysafe LLC, 8 The Green, Ste B, Dover, Delaware 19901, United States
• (At this time, we do not offer phone support. Communications should be in writing for record-keeping and prompt response.)

We will respond to customer inquiries as soon as possible, typically within 2 business days.

SMS Terms & Conditions

By providing your mobile number, you agree to receive recurring automated marketing and order-related text messages from IronWomen. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Questions: contact@ironwomen.co